Exchange & Refund Policy

Thank you for taking the time to check out our returns and exchanges policy. If you’re here, you’re probably considering a purchase—or you’ve recently made one—and we’re so grateful to have you.

We hope you absolutely love your piece, but in case something’s not quite right, here’s what you need to know:

• We don’t accept returns or offer refunds.

• Exchanges are only offered under specific circumstances.

If your item arrives damaged or defective due to craftsmanship, please email us on “Hellohouseofjovial@gmail.com” within 14 days of receiving it to request an exchange.

To be eligible for an exchange:

• The item must be unworn, undamaged, and in its original packaging.

• We reserve the right to refuse any exchange if the returned item is not in its original condition.

• Customers are responsible for all shipping fees related to the exchange.